: Usage Policy♦
Shipping and handling fees are not refundable•
• In the event that the customer wishes to return the shipment, he shall bear the return fees•
Ensure the safety of the product and not use it, and the store has the right to refuse to receive or compensate any damaged product that is not in its original condition
The return period is 48 hours from the time of receiving the product from the carrier•
In the event that the order is cancelled, the amount will be transferred within a period of time that takes approximately 7-10 working days from the date of receiving the returned shipment from the shipping company after examining and verifying it.
In the event that you do not provide us with the correct and complete address, the Golden Dates Store disclaims its responsibility
In the event that the shipping company excludes the request for one of these reasons, and the customer is not entitled to claim anything after that
The store does not bear the delay caused by the shipping companies, and you can file a complaint with the Communications and Information Technology Commission in the event that your shipment is delayed by more than 15 daysYour shipment will be prepared and delivered to the shipping company within a maximum period of 96 hours from the date of the request
General conditions: In order for the goods to reach you correctly, the data you entered in yo account must be correct.
We guarantee the confidentiality of your registered data•
In the event that there is a problem with the products, the product will be returned, examined, and the customer’s request will be considered, and the buyer will be compensated directly
